Return Policy Page

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.

·         All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. AND Sale products could not be refundable. These products will be exchanged with other products.

·         To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Zalmi Store
Attn: Returns
Haier Factory, 19.5 KM, Raiwand Road, Lahore
Lahore, Punjab 55150

·         After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

·         For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

·         If you have any questions concerning our return policy, please contact us at 0304-1118081 or Email us at:

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