Return Policy

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. AND Sale products could not be refundable. 

Actual Products color may vary slightly from the image. Please allow a 1-3 (cm) difference due to manual measurement. During the sole period, both order processing and delivery may take longer than usual.

·         To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging including your proof of purchase, and mail your return to the following address:

Zalmi Store

Attn: Returns


Haier Factory, 19.5 KM, Raiwind Road, Lahore

Lahore, Punjab 55150


·         After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

·         For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

·         If you have any questions concerning our return policy, please contact us at 0304-1118081 or email us at:

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